Lucent AI, LLC
Terms of Service
These terms govern use of the services provided by Lucent AI, LLC ("Lucent"), including the Lucent AI Dashboard Connector application and client dashboards (together, the "Service"). By connecting a business system to the Service or using a Lucent dashboard, the client company ("Client") agrees to these terms. Where Lucent and a Client have signed a separate written agreement, that agreement controls if it conflicts with these terms.
1. The Service
Lucent retrieves the Client's own business data from systems the Client connects — including QuickBooks Online via Intuit's API — and processes and presents that data in dashboards for the Client's internal business use. Lucent's access to connected accounting systems is read-only in operation: the Service does not create, modify, or delete records in the Client's accounting system.
2. Authorization
The person who connects a system to the Service represents that they are authorized to grant Lucent access to that system's data on the Client's behalf (for QuickBooks Online, an administrator of the relevant company). The Client may revoke access at any time as described in our Privacy Policy.
3. Client data
As between the parties, the Client owns its business data. Lucent uses it only to provide the Service, as described in the Privacy Policy. Lucent retains all rights in its own software, dashboards, designs, and know-how; no rights in Lucent's intellectual property are transferred to the Client.
4. Third-party platforms
The Service depends on third-party platforms, including Intuit QuickBooks Online and Google Cloud services. Lucent does not control those platforms and is not responsible for their availability, accuracy, or changes to their terms or interfaces. The Client's use of QuickBooks Online remains governed by the Client's agreement with Intuit.
5. Accuracy and professional advice
Dashboards present data retrieved from the Client's connected systems. Where a metric cannot be computed reliably, the Service displays it as pending or unavailable rather than estimating it. The Service does not provide accounting, tax, legal, or investment advice, and dashboard output is not a substitute for the Client's books of record or professional judgment.
6. Acceptable use
The Client will not use the Service to violate law, will not attempt to access another client's data, and will not reverse engineer, resell, or sublicense the Service except as agreed in writing.
7. Disclaimer and limitation of liability
The Service is provided "as is" and "as available," without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. To the maximum extent permitted by law, Lucent's total liability arising out of or relating to the Service is limited to the amounts paid by the Client for the Service in the twelve months preceding the claim, and Lucent is not liable for indirect, incidental, special, consequential, or punitive damages, or for loss of profits, revenue, or data.
8. Termination
Either party may end the engagement as provided in the parties' written agreement, or, absent one, on written notice. On termination or disconnection, Lucent deletes Client data on the schedule described in the Privacy Policy.
9. Governing law
These terms are governed by the laws of the State of Georgia, USA, without regard to conflict-of-laws rules.
10. Contact
Questions about these terms: todd@lucentai.us